naomi mehari

I went to this salon because my friend recommended it, and this was my first time colouring my hair. When I booked online, the price clearly said $60, and I had the email confirmation to match. When I arrived, the hairdresser asked what I wanted and explained I’d need to bleach my hair, which I already knew and was completely fine with. Then he suddenly told me it would be $200. I mentioned the $60 price online, and he just said it would “take time,” but nowhere on the website does it say bleaching costs extra or that additional fees apply.
Money isn’t the issue at all the problem is the misleading information. If the real price was going to be $200, that should have been made clear before booking, not once I was already sitting there.
The service also wasn’t great. One staff member washed my hair, but another checked and realised it hadn’t been washed properly, so it had to be washed again. That didn’t give me much confidence.
When my hair was straightened, the colour looked okay at first, so I thought it was fine. But the next day I noticed the top of my hair is lighter and the bottom is darker. It’s uneven, and for the price I ended up paying, that’s really disappointing.
Overall, I’m not happy with the experience. This was meant to be a positive first-time colour for me, but the misleading pricing and the uneven result have put me off ever returning.